Kids Place Privacy Policy Summary

Full policy available at: Comprehensive Privacy Policyhttps://kiddoware.com/privacy-policy-of-kiddoware-apps/

Introduction

Kiddoware (operated by General Solutions and Services, LLC) develops parental control apps, including Kids Place. This Privacy Policy explains what information may be collected, how it is used, and how parents can exercise their rights. For questions, contact support@kiddoware.com.

1. Information We Collect


Depending on which features parents enable, we may collect:

  • Parent Account Data: Email address (required), name, Phone Number (optional), and PIN/password for authentication.

  • Device ID# (Persistent identifier): Used to identify the device for communication with the Kids Place Remote Control Cloud Console.

  • Device Name: A technical name assigned to the device (which parents may update). This is used to distinguish devices when a parent connects multiple devices under the same account.

  • User Name (optional): Optional for personalization, stored on device.

  • Installed Apps List: Package names used for app whitelisting/parental control.

  • Location Data: This feature has been deprecated. The App no longer collects, processes, or stores location data, and geo-tracking/geofencing functionality is no longer available.

  • App Usage Data: Collected to enforce rules set by parents. (e.g., screen time, blocked events).

  • Profile/Wallpaper Image (optional): Parents may select images from device storage to personalize the app. These images remain on the device and are not uploaded to Kiddoware servers.

  • Device Information: Manufacturer, model, operating system, and build (for troubleshooting).

  • IP Address / Logs: May be processed automatically by servers or third-party providers.

  • Limited Purchase Metadata: Kiddoware receives limited purchase information from payment providers (e.g., transaction ID and status) to verify and manage subscriptions or one-time purchases. Full payment details are processed by Stripe, PayPal, or Google Play and are not stored by Kiddoware.

If you contact support from within the app, we may collect your email and message solely to respond to the request.

2. Third-Party Services and Disclosures

  • Google Maps (Google): This integration has been deprecated. The App no longer uses Google Maps to display device location, and no location data is currently collected or shared for geo-tracking or geofencing purposes.

  • Firebase Authentication (Google): Manages parent login using email.

  • Firebase Analytics / Crashlytics (Google): Collects app performance and crash data. Parents can disable analytics in settings.

  • Firebase Cloud Messaging (Google): Sends optional notifications to parents and for server to device notifications.

  • OneSignal: Provides optional app-related notifications.

  • Firebase Firestore / Realtime Database  (Google): Stores app configuration, and settings so parents can backup, restore and get events notifictaions.

  • AdMob (Google): In earlier versions of Kids Place, ads could appear in the parent (non-kids mode) area of the app if no license was purchased. In the latest release (version 923 / 3.9.73, August 2025), ads have been disabled.

  • AWS (Amazon Web Services): Hosts Kiddoware backend servers and databases.

  • Communication/ Support Tools (e.g., Zendesk, Twilio, SendGrid): For app communication (both transactional and limited promotional content) and if parents contact support, their email and message may be processed by these providers solely to respond to their request.

  • Google Play In-App, Stripe and PayPal: Process subscription and one-time payments; Kiddoware only receives limited purchase metadata (e.g., transaction ID, status) and does not store full payment details.

3. Sharing of Information

  • We do not sell personal information.

  • Data may be shared with trusted service providers (above) under agreements limiting use to Kiddoware services.

  • Data may be disclosed if required by law, to protect user safety, or as part of a business transfer (merger/acquisition).

4. Children’s Privacy


Children do not create accounts. Any child data (e.g., location or usage, if enabled) is linked to and controlled by the parent’s account. Kids Place is intended for use by parents; children may only use it with parental supervision. In the United States, we may use Google Play platform signals to block account setup if a user’s supervision status is pending or denied. We do not collect or store a user’s actual age or date of birth.

5. Access and Deletion


Parents may request access to or deletion of their account data at any time by contacting support@kiddoware.com.

 

6. AI-Assisted Content and Stories

Kids Place may include curated stories, educational content, and learning activities created or assisted by artificial intelligence tools. These stories are prepared by Kiddoware as app content and are reviewed before being made available in the app.

This is a passive content feature. Children cannot submit free-text prompts, names, contact information, photos, voice recordings, or other personal content to generate or customize stories. Kiddoware does not intentionally provide any personal information to AI tools for story creation. Story content and story activity are not used for targeted advertising or to train third-party AI models.

Parents may report concerns about story content through an in-app reporting option available behind a parental verification gate. Reports are sent to Kiddoware’s support team for review.

7. Contact


General Solutions and Services, LLC
1314 E. Calle De Arcos, Tempe, AZ 85284
support@kiddoware.com

8. Comprehensive Privacy Policy and Web Admin Privacy Policy Link:

Full policy available at: Comprehensive Privacy Policy:  https://kiddoware.com/privacy-policy-of-kiddoware-apps/ and

Web Admin Console Privacy Policy at : https://kiddoware.com/kids-place-remote-control-privacy-policy/

9. Update History

Update Date: 05/18/2026 – This policy was updated for clarification regarding existing AI-assisted stories and child-facing educational content in Kids Place, including that children are not required to submit personal information, free-text prompts, photos, or voice recordings to access these stories.

Update Date: 01/07/2026 – This policy was updated to reflect the addition of platform-level age signals to gate account setup for users in the United States.

Update Date: 12/25/2025 – This Privacy Policy was updated to reflect the deprecation and removal of geo-tracking and geofencing functionality.

We’ve updated our Privacy Policy. Please review the latest changes to understand how Kiddoware handles data.  
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