Safe Browser Privacy Policy Summary
Introduction
Kiddoware (operated by General Solutions and Services, LLC) develops parental control apps, including Safe Browser. This Privacy Policy explains what information may be collected, how it is used, and how parents can exercise their rights. For questions, contact support@kiddoware.com.
1. Information We Collect
Depending on which features parents enable, we may collect:
Parent Account Data: Email address (required), name, password for authentication.
Device ID# (Persistent identifier): Used to identify the device for communication between the Safe Browser app and the parent’s Cloud Console.
Device Name: A technical name assigned to the device (which parents may update). This is used to distinguish devices when a parent connects multiple devices under the same account.
Settings and Reports: Parent-enabled rules and reporting preferences.
Website filtering decisions: Collected for Used for web filtering and domain/category blocking and reporting of attempted/blocked sites. Reporting option can be disabled by parents.
Device Information: model and operating system(for troubleshooting).
IP Address / Logs: May be processed automatically by servers or third-party providers.
Limited Purchase Metadata: Kiddoware receives limited purchase information from payment providers (e.g., transaction ID and status) to verify and manage subscriptions or one-time purchases. Full payment details are processed by Stripe, PayPal, or Google Play and are not stored by Kiddoware.
If you contact support from within the app, we may collect your email and message solely to respond to the request.
2. Third-Party Services and Disclosures
Firebase Authentication (Google): Manages parent login.
Firebase Analytics / Crashlytics (Google): Collects app performance and crash data.
OneSignal: Provides optional app-related notifications.
AdMob (Google): In earlier versions of Safe Browser, ads were displayed if no license was purchased. Ads appeared within the app interface. Kiddoware configured AdMob with Google’s setting to restrict categories to G-rated ads. In the latest release (version 136 / 1.10.48, August 2025), ads have been disabled.
AWS (Amazon Web Services): Hosts Kiddoware backend servers and databases.
Zendesk, Twilio, SendGrid: For app communication (both transactional and limited promotional content) and if parents contact support, their email and message may be processed by these providers solely to respond to their request.
Google Play In-App, Stripe and PayPal: Process subscription and one-time payments; Kiddoware only receives limited purchase metadata (e.g., transaction ID, status) and does not store full payment details.
3. Sharing of Information
We do not sell or rent personal information.
Data may be shared with trusted service providers under agreements limiting use to Kiddoware services.
Data may be disclosed if required by law, to protect user safety, or as part of a business transfer (e.g., merger/acquisition).
4. Children’s Privacy
The service is not directed to children under the age of 13 and is intended as a parental control tool for parents. Users must be at least 13 years old, or the age of digital consent in their jurisdiction, to create an account. Under no circumstance may a person under the age of 13 use this application independently.
5. Access and Deletion
Parents may request access to or deletion of their account data at any time by contacting support@kiddoware.com.
6. Contact
General Solutions and Services, LLC
1314 E. Calle De Arcos, Tempe, AZ 85284
support@kiddoware.com
Full policy available at: Comprehensive Privacy Policy (hosted by Iubenda) and Web Admin Console Privacy Policy at : https://kiddoware.com/kids-place-remote-control-privacy-policy/
Update Date: 08/30/2025