Kids Place Privacy Policy Summary
Introduction
Kiddoware (operated by General Solutions and Services, LLC) develops parental control apps, including Kids Place. This Privacy Policy explains what information may be collected, how it is used, and how parents can exercise their rights. For questions, contact support@kiddoware.com.
1. Information We Collect
Depending on which features parents enable, we may collect:
Parent Account Data: Email address (required), name, Phone Number (optional), and PIN/password for authentication.
Device ID# (Persistent identifier): Used to identify the device for communication with the Kids Place Remote Control Cloud Console.
Device Name: A technical name assigned to the device (which parents may update). This is used to distinguish devices when a parent connects multiple devices under the same account.
User Name (optional): Optional for personalization, stored on device.
Installed Apps List: Package names used for app whitelisting/parental control.
Location Data (optional): Collected only if a parent enables geo-tracking/geofencing.
App Usage Data: Collected to enforce rules set by parents. (e.g., screen time, blocked events).
Profile/Wallpaper Image (optional): Parents may select images from device storage to personalize the app. These images remain on the device and are not uploaded to Kiddoware servers.
Device Information: Manufacturer, model, operating system, and build (for troubleshooting).
IP Address / Logs: May be processed automatically by servers or third-party providers.
Limited Purchase Metadata: Kiddoware receives limited purchase information from payment providers (e.g., transaction ID and status) to verify and manage subscriptions or one-time purchases. Full payment details are processed by Stripe, PayPal, or Google Play and are not stored by Kiddoware.
If you contact support from within the app, we may collect your email and message solely to respond to the request.
2. Third Party Services and Disclosures
Google Maps (Google): Used to display a device’s location as a pin on a map if a parent enables geo-tracking or geofencing.
Firebase Authentication (Google): Manages parent login using email.
Firebase Analytics / Crashlytics (Google): Collects app performance and crash data. Parents can disable analytics in settings.
Firebase Cloud Messaging (Google): Sends optional notifications to parents and for server to device notifications.
OneSignal: Provides optional app-related notifications.
Firebase Firestore / Realtime Database (Google): Stores app configuration, and settings so parents can backup, restore and get events notifictaions.
AdMob (Google): In earlier versions of Kids Place, ads could appear in the parent (non-kids mode) area of the app if no license was purchased. In the latest release (version 923 / 3.9.73, August 2025), ads have been disabled.
AWS (Amazon Web Services): Hosts Kiddoware backend servers and databases.
Communication/ Support Tools (e.g., Zendesk, Twilio, SendGrid): For app communication (both transactional and limited promotional content) and if parents contact support, their email and message may be processed by these providers solely to respond to their request.
Google Play In-App, Stripe and PayPal: Process subscription and one-time payments; Kiddoware only receives limited purchase metadata (e.g., transaction ID, status) and does not store full payment details.
3. Sharing of Information
We do not sell personal information.
Data may be shared with trusted service providers (above) under agreements limiting use to Kiddoware services.
Data may be disclosed if required by law, to protect user safety, or as part of a business transfer (merger/acquisition).
4. Children’s Privacy
Children do not create accounts. Any child data (e.g., location or usage, if enabled) is linked to and controlled by the parent’s account. Kids Place is intended for use by parents; children may only use it with parental supervision.
5. Access and Deletion
Parents may request access to or deletion of their account data at any time by contacting support@kiddoware.com.
6. Contact
General Solutions and Services, LLC
1314 E. Calle De Arcos, Tempe, AZ 85284
support@kiddoware.com
Full policy available at: Comprehensive Privacy Policy (hosted by Iubenda) and Web Admin Console Privacy Policy at : https://kiddoware.com/kids-place-remote-control-privacy-policy/
Update Date: 08/30/2025