Kiddoware (Operated by General Solutions and Services, LLC) is 100% committed to safeguarding your privacy. Please feel free to contact us immediately if you have any questions or you notice something that needs our attention by emailing us at support@Kiddoware.com
Please note that Kids Place app does not ask for any personal information from children.
1. The Information We Collect
We collect following information from device and store on our server:
a. User Email Address (for authentication/communication purposes)
b. Device Manufacturer (for troubleshooting purposes)
c. Device Model and Build information (for troubleshooting purposes)
c. Kids Place Settings/configuration information (for remotely changing kids place settings)
d. List of installed applications on device (for remotely enabling/disabling apps as approved apps in kids place app)
e. Device Location Data (Only if enabled by user for geo tracking and geo fencing)
f. App Usage data (if enabled by user for reporting purpose)
Below is additional details about the collected information.
“Personally Identifiable Information” (PII) is information that can be linked to a person or persistently linked to a mobile device. Kiddoware only collects the following types of PII when you install kiddoware application:
Email Address: This is completely optional. We used Firebase Authentication for User Registration for Kiddoware account. Only if a parent creates or logs into our application using firebase account or optionally explicitly register their email address for PIN recovery in Kids Place application than only the email is stored in our app and backend. This email is used for login to kiddoware apps or to send the PIN back via a self service web form which can be used by a user when they forget their PIN; Email verification and Providing our product related information strictly based on explicit user consent. Email is not shared with any other 3rd party.
Registration and authentication
- Firebase Authentication Personal Data: email address
Only stored if a parent explicitly register their email address for PIN recovery in Kids Place application . This email is used to send the PIN back via a self service web form which can be used by a user when they forget their PIN; Email verification and Providing our product related information strictly based on explicit user consent. Email is not shared with any 3rd party.
Device Serial #: Only collected where Kids Place application has been pre installed on devices by manufacturers. The information is not associated with any personal information of user like email address or any other PII. This information is used for install tracking purpose specifically for licensing and royalties part of the agreement with manufacturers.
Non PII Information
“Non Personally Identifiable Information” (Non-PII) is information such as the type of operating system and build that you use. Non-PII is used to help trouble shoot any user issues.
Kiddoware collects the following non-PII:
Device Manufacturer; Model and Build information; Kids Place Settings/configuration information and List of installed applications on device; Device Location Data (Only if enabled by user for geo tracking); App Usage data (if enabled by user for reporting purpose). This is collected and stored on kids place server for remote management; reporting and troubleshooting purpose. This information is not shared with any third part.
Kiddoware also uses a third party, Google Analytics/Firebase library, to anonymously collect the data regarding various actions user takes within our apps. This is used to figure out what features are being used and how often to help us improve our apps. We may also receive users email address when a user submits a form through the “Contact Us” activity of the Kiddoware apps so that we may respond to the question or feedback. We collect the email address for the sole purpose of responding directly on a one-time basis to a specific user request. If the user does not wish to authorize the collection of the information mentioned above then the user should not download and install Kiddoware apps. Similarly, if a user wants to prevent collection of data, then they may simply uninstall the Kiddoware apps.
2. How We Use, Disclose, and Store the Information We Collect
Regardless of the type of data that is collected, Kiddoware will never share your data with any third parties. The only exception to this is sharing of non-PII data to manufacturer who have pre-installed Kids Place app for licensing and royalties purpose only based on our agreement. No personal information will be shared with them.
Kiddoware apps does not collect or ask any personal information from children.
The service is not directed to child under the age of 13 and is designed to provide preventative/parental controls service to parents. Users declare themselves to be adult according to their applicable legislation. The application is designed to be used by minors only with the assistance of a parent or guardian and with their permission. Under no circumstance persons under the age of 13 may use this Application on their own.
The services contained in this section enable the Owner to monitor and analyze app traffic and can be used to keep track app User behavior with the app.
Google Analytics/Firebase (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage data.
Kids Place app does not display; serve or target any ads to kids. Ads may be server to adults (parents/guardian) on the screens that are PIN protected to make sure kids can not access it.
Ads services allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
AdMob (AdMob Google Inc.)
AdMob is an advertising service provided by AdMob Google Inc.
Personal Data collected: Cookies and Usage data.
We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our website and application and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency’s or other public agency’s request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety, protect the safety of a child, protect the security or integrity of our website, or enable us to take precautions against liability.
If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or business transfer, we may transfer PII and non-PII to a third party as part of that transaction, to the extent permitted by applicable law.
Finally, we may transfer PII and non-PII and store it outside of the jurisdiction in which a Kiddoware user is located.
The security of your information is very important to us. Only authorized person can have access to information we collect.
4. Access to Information, and Objection to Information Collection and Retention
Please contact us at email@example.com if you would like to access the PII that we have collected, correct factual errors in such information, or request to have this information deleted. Please provide your email address and a telephone number where we can reach you in your request. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain.
Kiddoware apps are GDPR/COPPA compliant. We only capture and use personal data this is reasonably necessary for kiddoware products and services to function. In particular, we do not collect any information other than that which we need to collect in order to provide products and services; we use contact details to provide with information about our products and services; we take reasonable steps to secure the data which we collect and delete all user account data per their request.
5. Contact Us
General Solutions and Services, LLC
1314 E. Calle De Arcos
Tempe, AZ, 85284