Introduction
Kiddoware (operated by General Solutions and Services, LLC) develops parental control apps, including Kids Place and Safe Browser. The Remote Control app and web-based Admin Dashboard allow parents to manage these apps across multiple devices. This Privacy Policy explains the additional information collected when using the Remote Control service, in addition to the data already described in the Kids Place and Safe Browser privacy policies. For questions, contact support@kiddoware.com.
The Remote Control dashboard displays and transmits data already collected through Kids Place or Safe Browser (e.g., device settings, usage, and location if enabled by parents).
In addition, the dashboard may collect:
Parent Account Data: Email address(for login and communication),password for authentication, name, phone number(optional).
Device ID# and Device Name (Persistent identifier): Used to identify and distinguish devices when parents connect multiple devices under the same account. Parents may update device names.
IP Address / Logs: May be processed automatically by servers or third-party providers when accessing the dashboard.
Limited Purchase Metadata: Kiddoware receives limited purchase information from payment providers (e.g., transaction ID and status) to verify and manage subscriptions or one-time purchases. Full payment details are processed by Stripe, PayPal, or Google Play and are not stored by Kiddoware.
In addition to the services listed in the Kids Place and Safe Browser policies, the Remote Control dashboard uses:
Google Analytics / Firebase Analytics (Google): To analyze parent/admin dashboard usage and improve functionality.
Firebase Cloud Messaging (Google): Sends optional notifications to device.
OneSignal: To provide optional desktop/browser notifications.
Google Maps (Google): To display device location as a pin on a map if a parent enables geo-tracking or geofencing.
AWS (Amazon Web Services): Hosts Kiddoware’s backend servers and databases.
Zendesk, Twilio, SendGrid: For app communication (both transactional and limited promotional content) and if parents contact support, their email and message may be processed by these providers solely to respond to their request.
Google Play In-App, Stripe and PayPal: Process subscription and one-time payments; Kiddoware only receives limited purchase metadata (e.g., transaction ID, status) and does not store full payment details.
Cookies: When parents use the web-based dashboard, cookies may be generated. These can include session identifiers (to keep you logged in), consent state, and analytics identifiers.
We do not sell or rent personal information.
Data may be shared with trusted service providers under agreements limiting use to Kiddoware services.
Data may be disclosed if required by law, to protect user safety, or as part of a business transfer (e.g., merger/acquisition).
The Remote Control service is not directed to children under 13 and is designed for parental use. Under no circumstance may a person under 13 use the Remote Control dashboard independently.
Parents may request access to or deletion of their account data at any time by contacting support@kiddoware.com.
General Solutions and Services, LLC
1314 E. Calle De Arcos, Tempe, AZ 85284
support@kiddoware.com
Full policy available at: Comprehensive Privacy Policy (hosted by Iubenda)
Summary policies for connected apps are available at:
Update Date: 08/30/2025